FAQ

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Find answers to common questions about competitions, registrations, participation process, prizes, submissions, and platform support.

Registration & Account

Enter your basic details, choose your preferred competition, and complete the secure payment process to confirm your registration.

Yes, your account helps you access the dashboard, upload entries, track updates, and manage your competition activities.

Yes, you can participate in multiple competitions separately based on availability and eligibility.

Basic details like your name, phone number, email address, and participation information are usually required.

Once your registration is completed successfully, you can login using your registered details and access your dashboard anytime.
Competition Participation

The platform offers a variety of competition formats to help you develop your creativity and talent, including reel competitions.

Yes, participants can re-upload the video after contacting our support team for assistance and approval.

Submissions are reviewed based on originality, presentation, creativity, storytelling, and overall impact.

Entries that do not match the competition rules or format requirements may be rejected during evaluation.

Yes, your dashboard will display participation status, submission updates, announcements, and result information.

Yes, important updates and result announcements will be shared through your dashboard and registered communication channels.
Payments & Prizes

Yes, all registrations and payments are processed through secure payment gateways for a safe experience.

Yes, once your payment is successful, you’ll receive confirmation and registration details.

Winners are selected through a structured evaluation process based on competition rules and judging criteria.

Results are usually announced after the evaluation period mentioned on the competition page.

Selected winners will receive prize-related instructions and official communication after results are declared.
Reel Submission Guidelines

Yes, participants must upload only original content created by themselves.

No, reused, copied, or copyrighted content may lead to disqualification.

Participants must submit reels with a maximum duration of 45 seconds only.

Uploaded reel files must not exceed the 20MB size limit.

Yes, participants can re-upload the video after contacting our support team for assistance and approval.
Dashboard & Tracking

You can manage competitions, upload entries, track updates, monitor participation status, and access announcements.

Selection status and competition updates will be shared directly through your dashboard and notifications.

Yes, competition results and important updates will be available inside your dashboard.

Once your upload is completed successfully, your entry moves to the evaluation process.
Support & Assistance

You can contact the support team through the enquiry form, official email, or provided support channels.

Most support requests are reviewed and responded to within the platform’s working hours.

If you experience technical problems during registration or submission, contact the support team for assistance.

All important announcements, updates, schedules, and notifications will be shared through the platform and dashboard.

Still Have a Question?

Our support team is available Monday to Friday, 10 AM – 6 PM IST.
We usually reply within 48 hours.

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